Why Businesses Should Use Incident Reporting Software

Just as the name suggests, incident reporting software is designed so that businesses can report any accidents and manage injuries sustained in the workplace. The purpose is simple, but the motivation for businesses is less clear. If you’re wondering why you should be investing in incident reporting software, allow us to explain! 

Risk Assessment 

employee injured on the job

In business, we have a duty to keep all employees and, in the case of retail brands, customers safe. While the odd fall and cut finger might not seem like much, reporting them actually helps with risk assessment. By making adjustments and introducing safety measures, this simple reporting might actually prevent a serious injury. 

Over time, reporting and documenting small accidents may help you to improve security, safety, and all sorts of other areas. Managers in quality, environment, safety, and security all have something to work with. Are accidents occurring at similar times or on the same machines? Is it a case of human error or a weakness in the business?

Awareness 

When incidents aren’t reported, it can be difficult to get an accurate picture of how the business operates. With reporting, we see a clear list and will see when action is required. Especially when the same problems keep arising, the business will be more aware of employee safety. 

Employee Feedback and Motivation

employee communication dashboard

When there’s actually a system in place to monitor and report incidents, this allows employees a platform to talk about their worries and complaints. Whether it’s environment, safety, or security focused, this is hugely important. With the business taking these comments seriously, employees start to feel valued and as though they’re having a real impact on the company’s growth. 

Reputation

These days, reputation within any industry is everything. If you use the wrong material in packaging or work with a manufacturer that uses harmful chemicals during production, the modern consumer will immediately look elsewhere. Therefore, it makes sense to generate a positive reputation, something achievable with incident reporting software. If consumers see that you take this sort of thing seriously, you will earn the respect of the people and hopefully rise above the competition. 

Cost Effective

You might see incident reporting software as an additional cost, but it’s actually one that comes with a return. Did you know that occupational accidents can cost businesses tens of thousands of dollars? For small businesses, this cost has the potential to be crippling. In the long-term, the cost of incident reporting software and then fixing small issues will ALWAYS be cheaper than dealing with a serious incident (both in cost and reputation!). 

Protection 

Leading on from the previous point, we think it’s always wise to protect employees and steer clear of potential fines, lawsuits, and issues with regulation compliance. In some industries, failure to report incidents is itself against the regulations set by the governing bodies. Therefore, we highly recommend learning the regulations in your industry and setting up the software as soon as possible.

Culture 

Finally, forget the regulations and impact on reputation for a moment, we generally think that incident reporting software sets a precedent and creates a positive culture within the business. With this positive habit instilled in the business, caring for employees and taking feedback from employees gets ingrained into the culture of the whole organization. 

Suddenly, everybody from top to bottom cares about safety, security, quality, and environmental issues. Considering incident reporting software will also make employees feel valued, boost your reputation, ensure compliance with regulations, and help with risk assessment, we think it’s essential for all businesses! 


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